Biome eco stores takes pride in shipping our huge range of eco friendly products throughout the US & Canada. Our popular products include sustainable gifts, natural skincare and beauty, natural deodorant, organic products, eco friendly cleaning, and reusable lunchbox, water bottle and coffee cup options.

SHIPPING TO CANADA AS NORMAL

SHIPPING TO USA ~ DUTIES

Duties must be paid before you order is shipped, so there are no surprise fees when your order arrives in the U.S. These charges are required by U.S. Customs and go directly to the U.S. Government (we do not keep them).

If you do not see Duties at checkout, we will email you after your order is placed to advise the amount payable. We then cover the processing fee for you to make delivery hassle-free.

DUTY AMOUNT: varies depending on where the product was made. Products made in Australia and New Zealand are the lowest at 15%, whereas products made in China can be up to 50%. Luckily, Biome has a lot of products that are made in Australia, so please look out of the little Australian icon on all Australian-made, low tariff products.

Standard conditions for returns and exchanges apply - see below.

Purchases from international customers are free of GST. Final prices may be subject to currency fluctuations.

Orders ship from Brisbane, Australia

Shipping cost calculated at checkout.

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We do our best to keep your experience smooth and affordable—and we’re always here if you have any questions.
👉 Contact us at shop@biome.com.au

Thank you for supporting a small Australian business!

How Does our Eco Shop Work for USA & Canada?

When you place your order at checkout and have entered the international delivery address your final shipping cost will be displayed. Proceed through checkout as usual. Your order will ship with 1 to 2 business days.

We love our US & Canadian community and are keen to help your sustainable living journey.

Eco Friendly Packaging

We use eco-friendly packaging and recycle all materials sent to us. We use recycled shredded cardboard to protect your products and seal your box with paper tape. If there are any packing 'beads' in your order, they are made from corn starch and can be put in your compost or garden.

  • Natural Skincare

    Natural beauty, organic skin care and natural makeup from Australia's best brands, including deodorant, toothpaste & more.

    Shop Natural Beauty 
  • Sustainable Gifts

    Unique, creative and ethical sustainable gifts by small makers. Made with natural fibres, and sustainable materials.

    Shop the best gifts for USA 
  • Natural Baby

    Organic baby clothes, baby feeding and natural skin care for healthy US babies. Move on to lunch boxes and bottles for toddlers.

    Shop natural baby 

Returns & Exchanges

All of our standard conditions for returns and exchanges also apply for USA and Canada orders. Please see our FAQ page for full details and instructions.

Terms & Conditions

It is your responsibility to advise us should an order delivery be late, incorrect or damaged. Please contact us immediately by email. Should an order be lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be despatched according to our discretion following our investigations.

We do not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

We will not be held liable for any loss or damage resulting from late delivery.

The payment of all import duties and tax to the USA or Canada are your responsibility.

  • Easy Returns

    45 day returns in-store and online

  • Recycle with us

    Return eligible products for recycling

  • Eco friendly packaging

    Plus we offset shipping emissions

  • Loyalty Club

    Join the Be. Club and save