Visit a Biome Eco Store
How to check if a product is available in store:
On every product page you will see a "Check in store" button. Please click to see what the store has on hand.
Click & Collect:
can take 2 - 5 days depending on location. For fastest pickup, select our warehouse at 37 Douglas Street, Milton.
MEMBERS' SAVE
It's quick and free to become a Member ~ just ask our team in store.
Then shop under your Member account to receive automatic promotions and discounts.
Be sure to check our weekly newsletter for the latest specials.
Questions?
Store locations & phone numbers
In Brisbane, we have a store in Paddington plus our online warehouse in Milton.
In Melbourne, we have one store at Burwood Brickworks in Burwood East.
Below, scroll down the locations to find their addresses and phone numbers.
Stock availability in store
Our stores can not hold the 5000 products we offer online! You can now check stock availability on every product page.
Please remember that while we may not have your exact product, we have many alternatives in store. If you are making a special trip, please call the store to put your item aside - just in case our inventory is incorrect, or it sells before you get there!
Returns to store
Items purchased in store: please return to the store.
Online purchases: stores can not give a refund on the spot. They can accept the items to be sent back to our online team, who will process the refund in 5 to 7 days.
We offer 45 day returns for change of mind, with some exceptions for some types of products - please also see our RETURNS INFO HERE >
Slow Fashion at Paddington
Find selected clothing ranges available for you to try on at Paddington.
Can I BYO containers to refill in store?
The containers must be spotlessly clean and given to our team to fill for you.
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Google Maps
PADDINGTON, QLD:
2 Latrobe Terrace, Paddington QLD, 4064
P: 0400 735 536
Hours:
- Monday to Saturday: 9am–5pm
- Sunday: 10am–3pm
Closed on National and Queensland Public Holidays.
Parking:
Customer car park at the rear of the building off Given Terrace. -
Google Maps
BURWOOD, VIC:
T14 Burwood Brickworks, 70 Middleborough Road, Burwood VIC, 3151
P: 0480 204 184
Hours:
- Monday to Friday: 10am-5:30pm
- Saturday: 9am-5pm
- Sunday: 11am-4pm
Parking:
Customer car park under and around the centre. -
Google Maps
ONLINE WAREHOUSE | CLICK & COLLECT | DROP IN
37 Douglas Street, Milton QLD, 4064
P: 1300 301767
Info:
Primarily our warehouse and order processing center. Click & Collect and Shop the Showroom services available.
Shop the Showroom: means there is limited browsing, and we will bring the items out for you to look at. Please browse online beforehand and have an idea of the products you are interested in.
Hours:
- Monday to Friday: 9am–4pm
- Saturday: CLOSED
- Sunday: CLOSED
Closed on all National and Queensland Public Holidays.Parking:
Easy car parking on our premise, with bays right outside our door.