Same-Day Dispatch

Order by 2pm AEST Tuesday to Friday for same-day dispatch on in-stock items. On Mondays, order by 8am AEST.

Plastic-Free Packaging

We even use paper tape to ensure your order arrives completely plastic-free.

Google 5 Star Trusted Store

Rated 5 stars by our customers for quality service and products.

Our Own Warehouse

Picked and packed with care in our own warehouse for quality control.

Flat Rate Shipping

Australia-wide $11.95 or free over $99. Overweight or oversize orders may attract a small surcharge, which we subsidise and calculate at checkout.

Easy Returns

45 days change of mind returns for your peace of mind.

Estimated Delivery Times

  • South East Queensland 2–3 working days
  • New South Wales and ACT 4–5 working days
  • Victoria and South Australia 5–7 working days
  • Western Australia and Tasmania metro 5–7 working days
  • Remote and regional 7–10 working days

We ship to New Zealand, USA, Canada, UK/Ireland, Europe (EU), China and more. Final shipping cost is shown at checkout after you add your delivery address.

See New Zealand See USA and Canada All other countries

Duties and taxes may be collected by your local carrier. Delivery timeframes vary depending on country and customs.

Visit us

Stores in Brisbane & Melbourne
We love seeing you in person! Same team, same values—shopping online or in store supports our whole crew 😊 But when you need it delivered (fast and plastic-free), we've got you covered.
Find locations & hours

Instant gifting

Email a Biome Gift Card 24/7

Send instantly to their inbox, or email it to yourself to print or forward. Online vouchers are for online use only. For in-store use, please purchase at our stores.

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Perfect last-minute

Good to know

  • Packaging: 100% plastic-free (yes, even our tape).
  • Stock: We ship from our own fully-stocked warehouse.
  • Out of stock? If anything's not available, we'll email you within 24 hours.
  • Need help fast? Email us on shop@biome.com.au or call 07 2140 6660
  • Heavy / Oversize Items: Orders over 3kg or large in size may attract a small surcharge at checkout (we subsidise this). Express isn't available for bulky items (e.g. Bokashi bins, some cleaning liquids, large formats).